Real Play Studios
Effective Date: 5th September 2025

At Real Play Studios Private Limited, we are dedicated to safeguarding the privacy and confidentiality of your personal information. This privacy policy explains how we collect, use, share, and protect your personal data when you use our mobile app, and its services.
Data We Collect
When you use our mobile app, we may collect the following types of personal information:

1. Personal Data
   We collect personal information that you provide directly, such as your name, email address, phone number, and other contact details.
2. Account Details
   This includes the username, password, preferences, and other information necessary for creating and maintaining your account.
3. Payment Information
   We collect payment details such as credit/debit card information, billing address, and other payment-related data when you make in-app purchases.
4. Device Information
   We gather technical data about your mobile device, such as device type, operating system, app version, and device identifiers like the advertising ID.
5. Location Data
   If you enable location services, we may collect your device’s location data to provide location-based features.
6. Usage Data
   We collect information about how you use our app, including the features you access, the duration of usage, and any interactions with the app.

This document was generated with the use of the app privacy policy template.
How We Use Your Information
We use the data we collect for various purposes, including:

1. To Provide and Improve Our Services
   We use your information to deliver the services you request, improve app functionality, and ensure a personalized experience.
2. For Customer Support and Communication
   Your contact information is used to respond to support requests, send updates, and resolve any issues related to your account or app usage.
3. To Process Payments and Transactions
   We use your payment data to complete in-app purchases or other transactions you initiate.
4. For Marketing and Promotions (with Your Consent)
   If you opt-in, we may use your contact details to send you promotional messages or offers about new features, updates, or services.
5. To Comply with Legal Obligations
   We may use your data to comply with legal obligations, such as responding to a subpoena or protecting the rights and safety of our users.

Legal Basis for Processing
We process your data based on the following legal grounds:

1. Consent
   We process your personal information when you have given us explicit consent, such as agreeing to receive marketing communications or enabling location tracking.
2. Performance of a Contract
   We process your data to fulfill the terms of any agreements you have with us, such as when you make a purchase through the app.
3. Legitimate Interests
   We may process your data for purposes aligned with our legitimate business interests, such as improving our app or conducting user analytics.
4. Compliance with Legal Obligations
   We may process your data to comply with legal requirements, such as tax reporting or responding to legal requests.

Data Transfer Outside the EU
In some cases, we may need to transfer your personal data to countries outside the European Union (EU) or the European Economic Area (EEA). These transfers may occur when our service providers or partners are located in countries outside of the EU/EEA or when we need to store or process data in global data centers. We ensure that any such transfer of your personal data is carried out in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). To safeguard your data during these transfers, we rely on standard contractual clauses or other appropriate safeguards, ensuring that your data is protected in accordance with GDPR standards.

Use of Trackers
We may use tracking technologies to enhance your experience, understand how you interact with the app, and show personalized content or ads. You can manage your preferences in your device settings.
Data Subject Rights
Under applicable data protection laws, you have the following rights:

1. Access
   You can request access to the personal information we hold about you.
2. Rectification
   You have the right to correct any inaccurate or incomplete data we hold about you.
3. Erasure
   You can request the deletion of your data under certain circumstances.
4. Restriction of Processing
   You can request that we limit how we process your data in certain situations.
5. Objection to Processing
   You have the right to object to the processing of your personal data, especially for marketing purposes.
6. Data Portability
   You can request a copy of your data in a format that allows you to transfer it to another service.

Data Security
We implement a range of technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

1. Encryption
   We use encryption to protect sensitive data, such as payment information, during transmission.
2. Access Controls
   We limit access to your personal data to only those employees and contractors who need it to perform their job functions.

Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Changes to This Policy
We may update this privacy policy from time to time. Any significant changes will be posted within the app or on our website, and we will update the “Effective Date” at the top of the policy.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:
• Email: Realplaystudios66@gmail.com
• Phone: +91 9923400403
• Address: 102, Gurudeep Apartment -4, Sahakar nagar 2, Pune 411009